Shipping Policy
Rates and Free Shipping Thresholds:
- Netherlands: €5, or enjoy free shipping on orders over €50.
- Belgium, Germany, and France: €15, free when you spend over €200.
- Rest of Europe: €20, with free shipping on purchases above €350.
- USA, Canada, and Mexico: €35, we waive the shipping fee for orders over €400.
- Rest of the World: €45, free shipping kicks in for orders exceeding €500.
International Duties and VAT:
For our friends outside the European Union, please note that shipments are delivered duty unpaid (DDU). This means import duties and value-added taxes (VAT) may apply upon arrival, which are not covered by us and are your responsibility. For non-EU shoppers, we automatically deduct 21% VAT at checkout once your shipping details are provided.
Important Considerations:
- We rely on DHL's reliable services for both domestic (DHL Parcel) and international (DHL Express) deliveries, ensuring your packages are in good hands.
- Typical delivery times are 1-2 business days within the EU and 1-4 business days for international orders, barring any delays from the courier service or unforeseen circumstances.
- Please be mindful that delivery times may extend during peak and promotional periods.
A Final Note:
The Tailor’s Bench is not liable for any customs or import duties that may be levied upon your order's arrival. These charges can vary greatly and are determined by your local customs authorities. As such, we're unable to predict what these might be.
We're here to ensure your experience with The Tailor's Bench is as smooth and enjoyable as possible, from browsing our curated selections to the moment your package arrives. Should you have any questions or need assistance with your shipping options, our customer service team is just a message away.