NOVESTA

STAR MASTER 3HMARSAL/003 TRNSP

Regular price €69,00 EUR
Unit price
EURper 

Tax included. Shipping calculated at checkout.

Discover the "STAR MASTER" by Novesta, where timeless design meets sustainable comfort. This iconic sneaker boasts a classic silhouette, making it a versatile staple for any wardrobe. Crafted with dedication to environmental stewardship, the STAR MASTER reflects Novesta's philosophy of simple, natural footwear without compromising style.

Key Features:

  • Premium Materials: Made with 100% cotton canvas for the upper and lining, ensuring breathability and durability.
  • Comfort Focused: Features a removable insole made from recycled rubber, providing cushioned support.
  • Sustainable Sole: Constructed with a glue-free pressed natural rubber compound, offering flexibility and longevity.
  • Minimalist Design: Recognizable anywhere in the world, its clean aesthetic pairs well with any style.

Technical Specifications:

  • Material: 100% cotton canvas upper and lining, natural rubber sole.
  • Origin: Crafted with care to uphold the tradition of Slovakian shoemaking.

Rates and Free Shipping Thresholds:

  • Netherlands: €5, or enjoy free shipping on orders over €75. (2 - 4 Business Days)
  • Belgium, Germany, and France: €15, free when you spend over €200. (2 - 4 Business Days)
  • Rest of Europe: €20, with free shipping on purchases above €350. (4 - 6 Business Days)
  • USA, Canada, and Mexico: €35, we waive the shipping fee for orders over €400. (4 - 6 Business Days)
  • Rest of the World: €45, free shipping kicks in for orders exceeding €500. (4 - 6 Business Days)

International Duties and VAT:

For our friends outside the European Union, please note that shipments are delivered duty unpaid (DDU). This means import duties and value-added taxes (VAT) may apply upon arrival, which are not covered by us and are your responsibility. For non-EU shoppers, we automatically deduct 21% VAT at checkout once your shipping details are provided.

Important Considerations:

  • We rely on DHL's reliable services for both domestic (DHL Parcel) and international (DHL Express) deliveries, ensuring your packages are in good hands.
  • Typical delivery times are 1-2 business days within the EU and 2-4 business days for international orders, barring any delays from the courier service or unforeseen circumstances.
  • Please be mindful that delivery times may extend during peak and promotional periods.

A Final Note:

The Tailor’s Bench is not liable for any customs or import duties that may be levied upon your order's arrival. These charges can vary greatly and are determined by your local customs authorities. As such, we're unable to predict what these might be.

We're here to ensure your experience with The Tailor's Bench is as smooth and enjoyable as possible, from browsing our curated selections to the moment your package arrives. Should you have any questions or need assistance with your shipping options, our customer service team is just a message away.


EU Customers:

EU Right to Withdrawal:
You may cancel your purchase within 14 days from the day you receive the goods, without providing any reason, in compliance with the EU Consumer Rights Directive. This right applies to all purchases, regardless of order size. To qualify for a return, items must be:

  • Unworn or unused
  • With tags
  • In their original packaging
  • Accompanied by a receipt or proof of purchase

Items must be returned no later than 14 days from notifying us of the cancellation. Please note that while EU customers are exempt from the cancellation fee during this 14-day withdrawal period, the cancellation fee applies to orders canceled before shipment.

Non-EU Customers:

Returns Policy:
While purchases shipped outside the European Union are generally considered final, we will review return requests on a case-by-case basis. Returns, if approved, must adhere to the following conditions and are subject to a review within 7 days of delivery:

  • Unworn or unused
  • With tags
  • In their original packaging
  • Accompanied by a receipt or proof of purchase

Customers are responsible for all return shipping costs. Please contact our customer service at contact@thetailorsbench.com to discuss potential returns.

Sale Items:
Sale items are considered final sale and are not eligible for return. Please review your selections carefully before finalizing your purchase.

Refund and Return Procedures for All Customers:

Initiating a Return:
To initiate a return, please contact our customer service at contact@thetailorsbench.com. Upon acceptance of your return request, we will provide detailed instructions on how and where to send back your package. Return shipping costs are the responsibility of the customer. The Tailor's Bench does not provide return shipping labels. Returns without prior approval will not be accepted. We recommend using a trackable shipping service to ensure your return reaches us.

Damages and Incorrect Orders:
Please inspect your items immediately upon delivery. If there are any defects, damages, or if an incorrect item was sent, contact us within 5 days at contact@thetailorsbench.com so we can address the issue and make it right.

Exchanges:
To exchange an item, please return the original item for a refund and then place a new order for the item you wish to receive.

Refunds:
Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow up to 10 business days for your bank or credit card company to process and post the refund.

Cancellation Policy for All Customers:

Cancellation Fee and Definition:
A cancellation occurs when a customer decides to completely terminate an order after it has been placed but before it has been shipped. For any order exceeding the equivalent of 500 euros, a 3% cancellation fee will be applied. This fee covers non-refundable credit card processing fees and the labor involved in halting the order processing. The cancellation fee is charged to ensure that transaction-related costs are covered in the event of a cancellation.

Please review your orders carefully and confirm your decision before finalizing to avoid this fee. Cancellations must be requested by contacting our customer service at contact@thetailorsbench.com before the order is shipped. Once an order has been shipped, it can no longer be canceled; it would then be subject to our return policy.

Thank You:
Thank you for choosing The Tailor's Bench for your lifestyle essentials. We are a small team, dedicated to providing you with personal and attentive service. We do our best to respond to and action all inquiries and requests promptly. However, as a boutique operation, our response times might occasionally be a little longer than those of large retailers. We appreciate your understanding and patience, and we are committed to ensuring that each interaction with us is worth the wait.

If you have any questions or require further assistance regarding our return or cancellation policies, please don’t hesitate to contact us at contact@thetailorsbench.com. We are here to help and ensure your satisfaction with every purchase.